The Clinic welcomes all feedback. If you have a problem, we would like to hear about it. A suggestion box is available at Reception and complaints can be made verbally or in writing to the Practice Manager at any time. We take your concerns, suggestions and complaints seriously and value any input you may wish to make.
The Victorian Health Services Commissioner is able to receive and resolve complaints about health service providers including complaints about disclosure of health information and access to health information.
Health Services Commissioner
30th Floor, 570 Bourke Street
Melbourne VIC 3000
Phone: 1 800 136 066 (Toll free in regional Victoria) or (03) 8601 5200
TTY: 1300 550 275 / Fax: (03) 8601 5219