Central Clinic welcomes all feedback. If you have a problem, we would like to hear about it. We take your concerns and suggestions seriously and value any input you may wish to make.
We also have a feedback questionnaire form & mailbox for any comments located in the waiting area. Feel free to comment on any issues or feedback you think we may benefit from.
The questionnaire is voluntary, confidential and anonymous. Your answers cannot be linked to you in any way. Your care will not be affected by completing the questionnaire or if you change your mind and decide not to complete it.
If you are unhappy about any aspects of our service, complaints can be made verbally or in writing to the Operations Manager who will be more than happy to hear your feedback.
It is your opinion that is important to us.
Patients wishing to make their complaint to an outside source can contact:
Health Services Commissioner
30th Floor, 570 Bourke Street
Melbourne VIC 3000